City of Sydney

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Homelessness Brokerage Program

The City of Sydney Homeless Brokerage Program assists people who are homeless secure long term accommodation and, where necessary, offers support services to enable them to live independently. To achieve this goal the service provides short term accommodation, food, transport and other support to people who are homeless and do not require supervised accommodation.

This service is provided by the YWCA of Sydney under contract to the City of Sydney. It assists clients from across metropolitan Sydney, with a focus on the central Sydney area. It is jointly funded by the City and the NSW Department of Housing.

Brokers assess the needs of the client in a face to face interview and negotiate an assistance package with the client. If eligible, clients may receive free accommodation and support services for up to 14 days in one year.

The Homeless Brokerage Program is available to single men and women, couples, and family groups with low – moderate needs. The service may assist up to 160 people per month.

The hours of service are 9am to 10pm, 7 days a week. 

Referrals are made to the Homeless Brokerage Program by the Homeless Persons Information Centre.

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Please Note:
While care is taken to ensure accuracy, the City of Sydney cannot guarantee that information expressed here is correct and recommends that users exercise their own skill and care with respect to its use. The City of Sydney makes no warranty or undertaking, whether expressed or implied, nor does it assume any legal liability, whether direct or indirect.