Urgent Assistance
Fire, Police, Ambulance
Tel: 000
Homelessness
The City’s Homeless Persons Information Centre (HPIC) helps homeless people and agencies working with homeless people by providing:
- immediate advice and information
- referral to crisis accommodation
- referral to support services
- The centre is in constant communication with welfare service providers throughout Sydney and NSW.
HPIC operates 9am to 10pm (closed between 1pm – 2pm daily) 7 days a week.
In Sydney
Tel: 02 9265 9087
Elsewhere in NSW
Tel: 1800 234 566
Domestic Violence
Domestic Violence Help Line
Tel: 1800 65 64 63
Anyone experiencing domestic violence, anywhere in NSW, can call the Domestic Violence Help Line toll free. This number is staffed every day of the year, 24 hours a day.
The Domestic Violence Help Line can arrange emergency accommodation and negotiate with other government departments, such as Health or Housing, to find additional support services for people who need them due to domestic violence.
The Domestic Violence Help Line is operated by the NSW Department of Community Services.
Child Protection
Community Services Help Line
Tel: 13 2111
Community Services (DOCS) works to protect the welfare of young children.
If you think you know of a child, even your own child, who is being hurt in any way, please contact a Community Services Centre near you.
For an after hours emergency, phone the DOCS Helpline on 13 2111. The service provides 24 hour after hours service and immediate protective intervention where a child is at risk.
The Child Protection and Family Crisis Service is operated by the NSW Department of Community Services.
Other Urgent Assistance
Fire, Police, Ambulance
Tel: 000
Crime Stoppers
Tel: 1800 333 000
Disaster Recovery Service
Tel: 1800 018 444
Lifeline (24 hours)
Tel: 13 11 14
Salvo Care Line
Tel: 02 9331 6000
Mission Australia Helpline
Tel: 1300 886 999
Salvo Crisis Line (Suicide Prevention)
Tel: 02 9331 2000
Translating and Interpreting Services
Tel: 13 14 50
Wayside Chapel (24 Hours)
Tel: 02 9358 6577
