Useful Information
Listed below are some general contacts for young people aged 12 – 24 years. Young people can also access the City’s Youth Services.
- Emergency and Police
- Counselling and Support
- Aboriginal & Torres Strait Islander Services
- Translating and Interpreting Services
- Centrelink
- Legal Advice
- Government Bodies
- Universities & TAFE
- Public Transport
- Entertainment & Recreation
- PCYC NSW
- For Tweenies
Emergency and Police
Immediate danger, emergency and crisis
Dial 000
If you need to speak to your local youth liaison officer (YLO), phone:
City Central Police Local Area Command
Tel:
02 9265 6499
Redfern Police Local Area Command
Tel:
02 8303 5199
Newtown Police Local Area Command
Tel: 02 9550 8199
Leichhardt Police Local Area Command
Tel: 02 9552 8099
Kings Cross Police Local Area Command
Tel: 02 8356 0099
Surry Hills Police Local Area Command
Tel: 02 9265 4144
The Rocks Police Local Area Command
Tel: 02 8220 6399
Ask for the Specialist Youth Officer (SYO) if the YLO is not available.
Crime Stoppers – to report a crime
Tel: 1800 333 000
Counselling and Support
Lifeline 24 Hour Crisis Support – for all ages
Tel: 13 11 14
Website: Lifeline 24 Hour
Kids Help Line 24 Hour Crisis Support – for young people up to 25 years old
Tel: 1800 55 1800
Website: Kids Help Line 24
NSW Rape Crisis Centre (24 Hour Counselling Line) – for all ages
Tel: 02 9819 6565
Website: NSW Rape Crisis Centre
Alcohol and Drug Information Service (24 hour information, advice and referral) – for all ages
Tel: 02 9361 8000 or 1800 422 599
Headspace South Sydney Youth Services - for young people 12 to 30
Tel: 02 9557 2848
Youth Accommodation Association – for young people 12 – 25
If you need support via the Homeless Youth Support Worker:
Tel: 02 9318 1531
Website: Youth Accommodation Association
Twenty 10 – for young people 12 – 25
Twenty 10 works with and supports young people of diverse genders, sexes and sexualities, and their families and friends
Support lines: 02 8594 9555 or 1800 65 2010
Website: Twenty 10
Aboriginal & Torres Strait Islander Services
City’s Aboriginal and Torres Strait Islander Services
Website: City’s Aboriginal and Torres Strait Islander Services
National Centre for Indigenous Excellence (NCIE)
Tel: 1300 866 761
Website: National Centre for Indigenous Excellence (NCIE)
Aboriginal Medical Service– for all ages
Tel: 02 9319 5823
Gadigal Information Services – for all ages
A community media/arts and information service, and home of Koori Radio 93.7FM.
Tel: 02 9384 4000
Website: Gadigal Information Services
Redfern Legal Centre (free legal advice, referral and casework for disadvantaged individuals and groups) – for all ages
Tel: 02 9698 7277
Website: Redfern Legal Centre
Translating and Interpreting Services
Young people requiring access to an interpreter can request a service provider call the Telephone Interpreter Service (TIS) and communicate using this service.
Tel: 13 14 50
Website: Translating and Interpreting Services
Centrelink
Abstudy
Tel: 13 23 17
Website: Abstudy
Employment Services
Tel: 13 28 50
Youth and Student Services
Tel: 13 24 90
For a list of other services:
Website: Centrelink - Contact Us
TTY Users
Tel: 1800 810 586
Multilingual
Tel: 13 12 02
Legal Advice
Legal Aid Youth Hotline – young people up to 18 years old
Tel: 1800 10 18 10
Website: Legal Aid Youth Hotline
The Shopfront Youth Legal Centre – young people up to 25 years old
Tel: 02 9322 4808
Website: The Shopfront Youth Legal Centre
Redfern Legal Centre (free legal advice, referral and casework for disadvantaged individuals and groups) – for all ages
Tel: 02 9698 7277
Website: Redfern Legal Centre
Government Bodies
Youth NSW
Website: Youth NSW
Housing NSW
Tel: 1300 468 746
Website: Housing NSW
NSW Department of Education and Training
Website: NSW Department of Education and Training
Universities & TAFE
For a list on Universities in Sydney, including links to websites and international student information:
Universities
Website: Universities in Sydney
TAFE NSW
Website: TAFE NSW
Public Transport
If you have any questions, queries or would like to plan your trip, visit:
Website: CityRail
Website: Sydney Buses
Website: Sydney Ferries
Website: Sydney Monorail and Light Rail
Entertainment & Recreation
Website: The City’s Library Services for Young People
Website: The City’s Sports Facilities
Website: Museum of Contemporary Art
Website: Art Gallery of NSW
Website: Australian Museum
PCYC NSW
Website: PCYC
For Tweenies
Listed below are some general contacts and information for young people aged 9 – 14 years old (Tweenies). Tweenies can also access some of the City’s Youth Services. To find out what’s on for Tweenies at the Youth Centres, contact 02 9246 7810.
On the Move Glebe – for young people aged 9 to 14 years old
On the Move is a partnership program between the City of Sydney and PCYC to assist primary school students from Glebe and surrounds to make a successful transition to high school.
Tel: 02 9288 5480
Website: On the Move Glebe
The City’s Children’s Services – Services for School Aged Children
Website: Services for School Aged Children (PDF 199Kb)
kidZone – for ages 5 – 18 years
The website by NSW Commission for Children and Young People, especially designed for children and young people including games, competitions and resources.
Website: kidZone
Australian Theatre for Young People
Tel: 02 9251 3900
Website: ATYP
Bullying. No Way! – for all ages
Bullying is not on. This page includes information on who to talk to, resources and a fun, interactive chill out space.
Website: Bullying. No Way!
Scouts NSW for boys and girls (Cubs: 8-11 years old, Scouts: 11-15)
Tel: 02 9735 9000
Website: Scouts NSW
Guides NSW – for girls aged 5 – 18 years old
Tel: 02 9698 3322
Website: Guides NSW
Yurungai Learning Centre at The Factory – for ages 5 to 12 years old
Out of school care service in partnership with Barnados including homework and support.
Tel: 02 9698 9577
Website: Yurungai Learning Centre at The Factory
Centennial Parklands School Holiday Activities
Tel: 02 9339 6699
Website: Centennial Parklands School Holiday Activities
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