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Rates Frequently Asked Questions

What are rates?
Why do I have to pay rates?
Who decides the value of rates?
What happens if my payment is late?
What if I am having difficulty paying my rates?
Am I entitled to a pensioner rate rebate?
When do I have to pay my rates and charges?
How can I update my postal address?

What are rates?

Council rates are fees levied on the land value for each parcel of land in the Council area. City of Sydney’s rating structure has residential sub-category areas and business sub-category areas.

Why do I have to pay rates?

The funds generated each year from Council rates and charges are used to provide essential Local Government Services within the area.

A list of some of these services are listed below:

  • Health inspections of food premises
  • Dog/Pest Control for the Amenity of the area
  • Regulation and inspections to ensure fire safety and building standards are met
  • Public Health and Waste Education
  • Strategic Planning and planning control of Traffic movement, sign posting, safety and transport integration
  • Provision of street lighting
  • Maintenance of roads in usable condition
  • Provision of Bus Shelters and other public seating
  • Provision of Parking Stations, parking areas and control of illegal parking
  • Provision of Green areas for the benefit of the area
  • Street cleansing and clearing of litter
  • Monitoring and approval of Development Applications and Building applications
  • Regulation of subdivisions
  • Environmental planning and pollution control
  • Provision of emergency services, safety and security
  • Provision of Libraries, community facilities and sporting and health facilities
  • Drainage design, maintenance and management
  • Employment initiatives

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Who decides the value of rates?

The land values assigned for rating purposes are supplied by the Valuer General's Office. These valuations are made every two years (approximately).

What happens if my payment is late?

If your quarterly payment is not paid in full by the due date, you may have to pay interest on the amount owing. The interest charge is simple interest calculated daily, at the rate of 10% per annum for the financial year 2008/09. Please ensure your payment reaches us by the Payment Date shown on your notice.

What if I am having difficulty paying my rates ?

If you are having difficulty paying your rates account you may enter into an arrangement with Council to make periodic payments. Please note interest charges will however still apply. Contact  the City on 02 9265 9333 for more information.

Am I entitled to a pensioner rate rebate?

To be eligible to receive this rebate you must satisfy the following criteria:

  • You must be a ratepayer for the property you are making the application
  • You must possess a current pensioner concession card
  • The property must be your principal place of residence

If you satisfy the above criteria, you can download and complete the “Application for Pensioner Concession” Form. The completed form, together with copies of the front and back of your current pensioner concession card, can be returned to Council by mail or in person at our One Stop Shop or one of our Neighbourhood Service Centres.

The “Application for Pensioner Concession” Form can be found on the Ratepayer Forms page.

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When do I have to pay my rates and charges ?

Option 1: Payment in Full

If you are making a single payment for the full year's rates and charges, your payment is due on or before 31 August each financial year.

Option 2: Payment by Quarterly Instalments

The payment dates and amounts for each instalment are shown on your Rate Notice. Council will send you an instalment notice for the second, third and fourth instalments, 30 days before the payment is required.

The payment dates for each instalment are as follows:

  • 1 st Instalment - 31 August
  • 2 nd Instalment - 30 November
  • 3 rd Instalment - 28 February
  • 4 th Instalment - 31 May

Please note, ratepayers are not prevented under this option from paying more than one instalment.

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How can I update my postal address?

If your current postal address is different from the address shown on the front of the Rate Notice, please notify Council’s Rating Department immediately. Notification can be made by fax, post or via email to rates@cityofsydney.nsw.gov.au

The “Change of Address” Form can be found on the Ratepayer Forms page.

Please Note : Council will not accept notifications of change of address over the telephone.

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Last Updated: Thursday 3 July, 2008
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Please Note:
While care is taken to ensure accuracy, the City of Sydney cannot guarantee that information expressed here is correct and recommends that users exercise their own skill and care with respect to its use. The City of Sydney makes no warranty or undertaking, whether expressed or implied, nor does it assume any legal liability, whether direct or indirect.