Customs House

View of the building and the square in front.

A child looking at a colourful floor inside a building.

The ultimate inner-city escape, which you can enjoy in multiple ways. Includes a grand atrium, helix staircase, library, exhibition spaces and fine dining.

31 Alfred Street

Sydney 2000

Directions and transport

Opening hours

Check library and tourist information desk opening hours to plan your visit. Customs House building opening hours are:

Monday to Friday
8am to 12 midnight
Saturday
9am to 12 midnight
Sunday
9am to 5pm

Contact

: 02 9265 9779
: [email protected]

Heritage listed, Customs House continues to be an entry point for people and ideas flowing into Sydney.

Our 2 level library has a multicultural collection of over 50,000 items. Use our relaxed lounge areas to read, chill and recharge. We also have spaces available to study, meet and work.

At our tourist information desk, you can ask about maps, brochures and information about activities to enjoy in the city.

While you’re here, plan your own self-guided walking tour. Some start at Customs House.

Free exhibitions and other events are offered throughout the year.

Features

Attractions included
A spectacular scale model depicts 10 square kilometres of downtown Sydney.
Close to transport included
Ferry, train, bus and light rail are on our doorstep.
Co-working spaces included
- Shared informal working spaces free on level 1.
- The library has a meeting room for hire.
- Hub Customs House offers workspaces to businesses of all sizes.
Wifi included
Free wifi and public access computers.
Atrium included
Workstations on level 2 look out over the sun drenched atrium. Impressive views of the building.
Seating included
Relaxed lounge areas with one of Sydney’s largest collections of local and international magazines available to browse.
Exhibition spaces included
Restaurants included
On the top level, Cafe Sydney offers a fine dining experience with spectacular harbour views.
Toilets included

Accessibility

Onsite mobility parking not included
Mobility parking within 300m included
1 mobility parking space at 45-54 Pitt Street, Sydney, around 300m from the venue.
Level access entrance included
- 3 steps to front entrance or use 2 ramps with handrails.
- 7 steps to the rear entrance.
Entry door type included
- Manual door for front entrance: open inwards during building opening hours, 1.5 metres wide.
- Automatic sliding door for rear entrance: open 1.5 metres wide.
Floors included
2
Lift included
2
Accessible toilets included
2 - RH and LH on ground floor.
Ambulant toilets not included
Accessible adult change facility not included
Hearing support system not included

Access informationPDF · 4.13 MB · Last modified 26 August 2020

two people, one of them motion blurred, look at a photo exhibition in the library at Customs House.

What’s On

A year-round program of exhibitions and events.

Mon23Dec
What’s On
Choirs in the City: Customs House Square
Christmas carols to get into the festive mood
Customs House Square
Mon23Dec
What’s On
Little Sydney Lives Exhibition 2024
A glimpse of daily life through the eyes of young Sydneysiders aged 5 to 12
Customs House
Wed15Jan
What’s On
Fun with makerspace robotics kits, 5 to 8 years
A makerspace kits introduction workshop - Come and explore this fun and engaging session.
Customs House Library

City model

See the city from a different perspective. Spot the miniature sights you’ve seen or will see in real life.

Handcrafted for over 20 years and regularly updated, the model is even more striking at night when it comes alive with hundreds of fibre-optic lights illuminating the streets.

Climb the helix stairs to the first floor for a bird’s eye view.