

You can ask our friendly employees about rate payments, reporting waste and graffiti, permits and notifications, Council papers, as well as other City of Sydney services.
Christmas and new year opening hours
Find out when our services and programs will be open over the Christmas and new year period.
Temporary closure
Glebe and Kings Cross neighbourhood service centres will be closed on Friday 5 December for a staff development day.
Town Hall customer service centre will be open from 9am to 5pm. You can access our services online, anytime, any day.
We apologise for any inconvenience caused. Our development day will help us serve you better.
Opening hours
To make a 20-minute appointment, book your appointment online or call us on 02 9265 9333.
Monday to Friday
10am to 4:30pm
Saturday and Sunday
Closed
Public holidays
Closed
What you can do here
- Apply for parking permits, busking permits or pay your rates.
- Book an appointment to speak to a duty planner about your proposed development.
- Check a rate category or certificate.
- View development applications on public exhibition.
- Report graffiti to be removed.
- Make a complaint or provide feedback.
- Book a free pick-up for bulky items.
- Drop off batteries, empty medication blister packs and light bulbs for recycling.
- Obtain copies of Council reports.
- Our friendly staff can follow up any Council issue on your behalf.
Features
JP services not included
The JP service isn’t available.
Recycling station included
Drop off batteries, empty medication blister packs, light bulbs and small electronics on the left side of the entrance.
Street parking included
Accessibility
Onsite mobility parking included
2 mobility parking spots at the rear of 186 Glebe Point Road. Access via Wigram Lane.
Mobility parking within 300m included
1 mobility parking spot at 315 Glebe Point Road, right across the library.
Level access entrance included
- Level access to the Wigram Street entrance.
- Ramp with handrails or 5 steps to the Glebe Point Road entrance.
Entry door type included
Automatic: open to the left, 1000mm wide each.
Floors included
1
Lift not included
Accessible toilets included
2 unisex with RH.
Ambulant toilets not included
Accessible adult change facility not included
Hearing support system not included

