Street furniture upgrade

Project Status: In progress

We’re modernising our streets and creating better amenities for residents, visitors and businesses by installing new bus shelters, litter bins, benches, communication pylons, kiosks and public toilets across our local area.

The new street furniture will be installed by our new operators QMS in stages to minimise disruption.

City of Sydney

: GPO Box 1591
Sydney 2001
: 02 9265 9333
: [email protected]

What we’re doing

A suite of new street furniture equipped with digital screens will be installed across the city from September 2021.

Newly designed bus shelters, kiosks, digital information pylons and public toilets will replace the current furniture, much of which has been in place since 1997.

The new street furniture will help modernise our streets and make the city more accessible for all.

New digital display panels will allow us to share event information and emergency communications when required.

We’re replacing more than 300 existing bus shelters with improved structures that increase accessibility and passenger comfort.

The improved modular design maximises footpath access and increases shelter from sun and rain. Thermal glass roofs reduce sun exposure, reduce heat in hot weather and improve overall comfort.

The bus shelters will feature full height advertising screens that will also be used for event information, community updates and safety messaging.

We’ve reviewed all bus shelter locations to ensure safe and easier access for passengers.

Around 6 remaining bus shelters will be installed by mid-2024.
Delays have been due to a combination of other construction works underway in related areas, as well as managing complex underground utilities.

Email QMS with any queries regarding installation timelines: [email protected]
The need for kiosks has significantly changed over the 22 years since they were first installed, and land use within the city centre has evolved.

We’ll be reducing the number of kiosks from 55 to 18.

There are 2 new kiosk designs tailored to suit the street access and use for different areas around the city.

All kiosks will be removed from the city’s streets and recycled in line with an approved sustainability plan. This will reduce clutter on our streets, improve accessibility and enhance public spaces for people walking.

We began installing the upgraded kiosks in mid-2023. The majority are now complete, with the balance to be completed by mid-2024.
In line with the City’s public toilet strategy, we are proposing to double the number of fully accessible automatic public toilets in our local area from 10 to 20. In areas of high demand, there will be additional cubicles.

For accessible toilets located within parks, the new amenities will have green roofs to naturally cool the interior and help blend into the surrounding environment.

The installation of the new accessible public toilets will begin in mid-2024 with works expected to take around 9 months to complete, weather permitting.

A man walks towards a bus shelter on a city street pavement.

A fruit stand kiosk on a city pavement. A digital screen is on one wall.

How this may affect you

The works to remove and replace bus shelters, kiosks and public toilets across our local area may create more noise as heavy plant vehicles will be used around the worksites.

Construction vehicles will be parked onsite and on-street parking may be affected around worksites at certain times.

Traffic controllers will assist public access around worksites during the works.

Any issues can be reported directly to the City of Sydney.