Request to remove a bin
About 1 week – you’ll be given a scheduled removal day when ordering.
If you remove a red lid bin, your domestic waste charge on your rates notice will decrease.
Project Status: When you need to do this
You can make a request to remove a red (rubbish), yellow (recycling) or green (organics) lid bin on this page.
Only ratepayers, property owners or managing agents in houses, and building or strata managers in apartment blocks can change existing waste services. This is due to the domestic waste charge on rates notices.
If you want to add another bin, repair or replace a bin, or upsize or downsize a bin, you'll need to use a different form.
What you need to do
-
Complete our online form
You need to log in to remove a red lid bin as the change will affect the domestic waste charge on your rates notice.
Make a request -
Prepare your bins
- Place your bins at the usual collection point the night before.
- Please stick a note on bins we need to remove. This helps our team to easily identify them.
Before you start
- Identify which bin your request is for. We will need to know the bin lid colour and the size of the bin. You can check the size of your bins on the bin rim under the lid.
- Requests must be received by 2pm the business day before the next regular bin collection date or else they will be scheduled for the following week.
If the scheduled bin collection day falls on a public holiday, your delivery or repair will be on the next business day.