Request to upsize or downsize a bin
About 1 week – you’ll be given a scheduled delivery day when ordering.
If you request a red lid bin, it may affect the domestic waste charge on your rates notice.
Project Status: When you need to do this
You can change the size of your red (rubbish), yellow (recycling) or green (organics) lid bin on this page.
Only ratepayers, property owners or managing agents in houses, and building or strata managers in apartment blocks can change existing waste services. This is due to to the domestic waste charge on rates notices.
If you want to add another bin, repair or replace a bin, or remove a bin, you'll need to use a different form.
What you need to do
-
Complete our online form
You need to log in to request a red lid bin as the change may affect the domestic waste charge on your rates notice.
Make a request -
Prepare your bins
- Place your bins at the usual collection point the night before.
- Please stick a note on bins we need to change. This helps our team to easily identify them.
Before you start
- Identify which bin your request is for. We will need to know the bin lid colour and the size of the bin. You can check the size of your bins on the bin rim under the lid.
- Requests must be received by 2pm the business day before the next regular bin collection date or else they will be scheduled for the following week.
Please note: If the scheduled bin collection day falls on a public holiday, your delivery or repair will be on the next business day. - Before asking for a bigger red lid rubbish bin, check out our guides to reducing waste and recycling more.
Changing the size of your rubbish bin means changing your service. The domestic waste charge you pay depends on the size of your bin and the frequency of service.
If you're already doing all you can and want a smaller red lid bin or yellow lid bin, that's great. However, it's important to choose the right sized bin because we can't collect and extra rubbish or recycling you put out. Additional bags of rubbish left out on the kerb are considered to be illegally dumped and can attract hefty fines.
Other information
Available bin sizes – The sizes available for rubbish, recycling and garden organics bins are pictured above. Please note, 50L and 70L bins are not available for apartment blocks or units.
